See what’s being said
From Our Customers
The tooling has been, in my opinion, performing beyond anybody’s expectation. It is hard to argue with the performance we are getting right now.
Receive the Flex this morning; on the machine and running. It increased our speed by almost double, nice unit. Will be requesting another in a couple of months.
Mark has commented that Pearl has designed a better single swing punch that has bearings and the piping comes in from the side. I do not consider Pearl to be high risk because your support has been very good and you have essentially partnered with us in the past, helping us meet our customer needs. That kind of trust is difficult to build but Pearl has accomplished it. Thank You.
I enjoyed meeting the whole crew so it was a pleasure for me as well. Thanks to everyone for the hospitality and the time taken to bring me up to date with the fantastic progress Pearl has made. I was a bit reluctant to leave but getting a head start enabled me to get back to the home office yesterday evening and do the mail this am. Thanks once again and give my best to everyone.
I received the slat covers Monday evening. Thank you so much for everything. I’m going to have them set up in SAP to automatically re-order when we run out. I would like to thank everybody at Pearl that helped out, especially you. Looking forward to working with you again.
We put the new Flex 4s unit on the machine. The new unit we have had no trouble at all punching through the film. We all thank you & your team for all the help you have given us to rectify this issue.
Working great! Thanks for asking. Bill also called me last week to check in. We appreciate the responsiveness and great service.
P.S. The slats are awesome. Had to slow the line speed to stop it from taking off, as the speed increased about 25% on its own with the slats on. Justification on the next machine should be much easier
Please pass on to your engineering and manufacturing departments: ‘We really appreciate the quick service and expertise to fulfill our needs.
I have been working with Pearl for 20 years, and they jump through hoops to get me what I need. When anyone asks what I recommend, I always recommend Pearl. I have integrated Pearl’s equipment into mine when I could have designed mine own stuff, but I prefer to use their stuff because it’s that good. I love Pearl!
I want to thank you guys for going above and beyond on this one. Your customer service and dedication is outstanding. Just wanted to take the time to let you know how much I appreciate it.
Your company has been a great help of this project. We really appreciated.
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